Urgent Treatment Centre (UTC)

The Urgent Treatment Centre (UTC) is based in St Mary’s Hospital, and is open from 8am to 10pm each day, all year round.

The UTC is an alternative to the emergency department for both children and adults. It provides treatment for minor injuries and illnesses that are urgent but not life threatening.

It is not an alternative to your GP practice, and in the first instance you should speak to your GP practice or call NHS 111.

The UTC is not a walk-in service. Patients should call NHS 111 for an operator to take note of your symptoms and then advise you of the best service to help you. This could range from self-care, seeing a pharmacist, helping you make an appointment within primary care, directing you to the UTC or the Emergency Department.

Examples of what can be seen and treated at the UTC include:

  • Strains and sprains
  • Suspected broken limbs
  • Minor head injuries
  • Minor scalds and burns
  • Skin infections and rashes
  • Eye problems
  • Feverish illness in adults
  • Feverish illness in children
  • Abdominal pain
  • Emergency contraception

When you attend the UTC you will be assessed by a nurse upon arrival. After an initial assessment you will be directed to the most appropriate service.

For more information open the leaflet here