NHS Constitution

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The NHS constitution brings together in one place details of what staff, patients and the public can expect from the National Health Service. It also explains what you can do to help support the NHS, help it work effectively, and help ensure that its resources are used responsibly.

The NHS Constitution sets out your rights as an NHS patient. These rights cover how patients access health services, the quality of care you’ll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong. The seven key principles that guide the NHS, and which are underpinned by core NHS values, are:

  1. The NHS provides a comprehensive service, available to all irrespective of gender, race, disability, age, sexual orientation, religion or belief. 
  2. Access to NHS services is based on clinical need, not an individual ability to pay.
  3. The NHS aspires to the highest standards of excellence and professionalism. 
  4. NHS services must reflect the needs and preferences of patients, their families and their carers.
  5. The NHS works across organisational boundaries and in partnership with other organisations in the interest of patients, local communities and the wider population.
  6. The NHS is committed to providing best value for taxpayers’ money and the most effective, fair and sustainable use of finite resources.
  7. The NHS is accountable to the public, communities and patients that it serves.

The NHS Constitution is embedded in the Isle of Wight CCG Constitution. The Isle of Wight CCG uses the Constitution to inform its actions across the commissioning cycle, including in the development and monitoring of services. The principles are furthermore expressed in key governance documents such as the quality framework, the Equality and Diversity Strategy, performance management framework and the communications strategy

In developing the Isle of Wight CCG vision and values, it has taken the seven key NHS constitution principles into account.